Privacy Policy

1. Information We Collect

When you visit or make a purchase on druvx.store, we may collect the following types of information:

• Personal identification: Name, email address, phone number, billing and shipping address.
• Payment information: Credit/debit card details (processed securely — we do not store full card numbers).
• Device & browsing data: IP address, browser type, pages visited, time spent on site, referring URL.
• Order history: Products purchased, order values, and transaction records.
• Communications: Emails or messages you send to our support team.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To send order confirmations, shipping updates, and customer support responses.
• To improve our website, product offerings, and customer experience.
• To send promotional emails and offers — only if you have opted in.
• To detect and prevent fraud or unauthorized transactions.
• To comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, keep items in your cart, and understand how visitors use our site.

• Essential cookies: Required for basic site functionality (cart, checkout, login).
• Analytics cookies: Help us understand traffic patterns (e.g., Google Analytics).
• Marketing cookies: Used to show relevant ads on other platforms (e.g., Facebook Pixel).

You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.

4. Sharing Your Information

We do not sell your personal data. We only share your information with trusted third parties who help us operate our business:

• Shipping carriers: To deliver your orders (e.g., USPS, UPS, FedEx, DHL).
• Payment processors: To securely handle transactions (e.g., Shopify Payments, PayPal, Stripe).
• Email service providers: To send transactional and marketing emails.
• Analytics providers: To help us understand website performance.

All third parties are required to maintain the confidentiality of your information and use it only for the services they provide to us.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS) to secure all data transmitted between your browser and our servers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Opt-out: Unsubscribe from marketing emails at any time via the link in any email.
• Data portability: Request your data in a portable, machine-readable format.

To exercise any of these rights, contact us at support@druvx.store.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@druvx.store.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.